dnata is hiring a Benefits Administrator at our HDQ office

Salary $65,000-$75,000

* Weekly pay, 401K, paid time off,  and competitive company benefits *

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

 Benefits Administration 

• Administer company benefit programs including medical, dental, vision, life insurance, paid time off, and leaves of absence (FMLA, personal leave, etc.). 

• Coordinate annual open enrollment and ensure timely employee communication and education. 

• Partner with third-party vendors and brokers to manage enrollments, claims, and compliance. 

• Conduct regular audits and ensure benefit data accuracy within HRIS systems (e.g., ADP and Dayforce). 

• Generate and submit compliance reports (ACA, EEOC, VETS-4212) in accordance with federal and state requirements. 

HR Operations & Compliance 

• Maintain accurate and compliant personnel files for all employees. 

• Respond to employee inquiries regarding policies, benefits, and general HR matters. 

• Ensure compliance with employment laws and internal HR policies and procedures. 

• Support investigations and disciplinary actions by documenting findings and collaborating with field HR teams. 

• Track and help resolve employee concerns, escalating to HR leadership as necessary. 

Field HR Support 

• Act as a liaison between headquarters and field operations on Benefits matters, ensuring consistent application of policies and procedures. 

• Assist with employee communications and HR process improvements tailored to an operational environment. 

Other Duties 

• Assist with HR-related projects and audits as assigned. 

• Support the People Strategy team with data gathering, process execution, and documentation. 

• Associate or bachelor's degree in human resources or a related field preferred. 

• 4+ years of experience in benefits administration and HR operations, preferably in aviation, logistics, or a distributed workforce environment. 

• Strong working knowledge of Dayforce, ADP or similar HRIS platforms. 

• Solid understanding of employment law and HR compliance requirements. 

• Detail-oriented with strong organizational and follow-up skills. 

• Comfortable working in a high-volume, multi-site environment with hourly and unionized employees. 

• Bilingual (English/Spanish) a plus.  

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