dnata is hiring a Senior Operations Manager at LAX Airport!

Salary $90,000 

* Weekly pay, 401K, paid time off, paid training and company uniforms *

We are “Reconnecting a Better World” through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded “Ground Handler of the Year” for seven consecutive years and are committed to our Vision of being the world’s most admired air services provider. Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make. If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata!

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

Oversight of daily operations to include staffing assignments, and operational safety, adherence
to company policy while maintaining a professional manner with both internal and external
customers. Responsible for overseeing, directing, assessing, monitoring efficiently and safely the operational
Activities

• Drive excellence through appropriate disciplines when needed, address and handle employee
evaluations.
• Use applicable customer technologies to support Safe and on-time operations to include
individual carrier SOP's.
• Previous Operational Leadership a must.
• Lift baggage and or cargo weighing up to 70Ibs. when loading/unloading aircraft, carts, and
Containers.
• Loading/unloading may require lifting over 100 items for a single aircraft.
• Push/pull loaded and empty carts and containers during loading/unloading operations.
• Couple/uncouple carts and/or cargo container dollies.
• Ascend/descend jet-way stairs while carrying baggage.
• Bend/stoop and crawl to move and stack/unstack cargo in aircraft and containers.
• Stand for up to 4 hours in all weather conditions to upload or unload cargo and direct traffic.
• Walk continuously to load/ unload cargo from pallets, containers, carts, or conveyor belts.
• Complete safety checklists for motorized equipment.
• Drive and operate motorized equipment (Tug, Belt Loader).
• Read and interpret aircraft load sheets, checked baggage tags, and cargo labels.
• Operate a computer to enter and retrieve data for weight and balance purposes.
• Count baggage/cargo being uploaded/ unloaded during operations.
• Connect support equipment to aircraft such as PC Air, GPU etc.
• Use signaling devices to communicate with co-workers or flight crew.
• Ensure compliance with dnata, TSA and Federal Aviation Administration (FAA) regulations and
Policies.
• Carries out management responsibilities in accordance with the organization's policies and
applicable laws.
• Establishes a culture that promotes safety through daily observation, shift briefings/safety
meetings, routine audits, training and documented safety procedures.
• Conducts oneself in such a way as to become the benchmark for the Station in integrity, fairness,
personal attitude and respect for others.
• Monitors, manages and drives compliance with the Time & Attendance and Meal/Rest Policies.
• Perform other duties as assigned.
• Can meet the Station's attendance standards.

Supervisory Responsibilities
Is responsible for the overall direction of the Station. Carries out supervisory responsibilities in accordance
with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training
employees; planning, assigning, and directing work; appraising performance; rewarding employees;
addressing complaints and resolving issues.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.

• Effective people management and planning/ organizing skills, customer focused and analytical with good
judgment, able to work under pressure and a team player
• Ability to deal with conflict
• Good communication skills
• Ability to work under pressure
• Customer focus and quality awareness
• Computer proficiency, Office 364, Word/Excel
• Must be able to work flexible working hours

Education
Associates degree from college or university; or three to five years related experience and/or training; or equivalent
combination of education and experience.