We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Food Safety & Quality Assurance Technician to join our Inwood team.

Key Responsibilities: As a Food Safety & Quality Assurance Technician at dnata catering, an innovative catering company, your role is vital in ensuring the highest standards of food safety and quality. You will be responsible for monitoring and implementing various food safety policies, procedures, and protocols to guarantee that all food products meet regulatory requirements and customer expectations. Your creative problem-solving skills will be put to use as you assess potential risks, conduct quality inspections, and develop strategies to enhance overall food safety practices. Your smart and analytical mindset will enable you to identify potential areas of improvement, implement corrective actions, and continuously enhance the quality assurance program. Additionally, your friendly demeanor will allow you to effectively collaborate and communicate with cross-functional teams, providing guidance and training on food safety practices. Overall, as a Food Safety & Quality Assurance Technician, you will play a crucial role in safeguarding the reputation and success of dnata catering by ensuring the delivery of safe, high-quality food to their valued customers.

What We Offer

  • Salary Range: $25 hourly
  • Comprehensive Benefits Package:  Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & Vision
  • Complimentary Daily Meals: Enjoy breakfast, lunch, and dinner during your shift

Why Join dnata Catering?

  • Purpose-Driven Work: Be part of a mission to deliver on the promises our customers make, guided by our values of safety, respect, teamwork, and innovation.
  • Career Growth & Recognition: Accelerate your career with structured development programs, mentorship, and our Najm recognition platform that celebrates performance and service excellence.
  • Inclusive Culture: Thrive in a collaborative, people-first environment where your voice matters, your contributions are valued, and your future is supported

Accepting applications until: 9.21.2025

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Conduct Operational Sanitation Operating Procedures daily.
• Verify calibration of thermometers used in production and receiving in accordance with the HACCP plan.
• Verify all HACCP documentation is completed by cooks, assembly clerks, and receiving clerks are done.
• Record all production room and cooler temperatures on monitoring log.
• Monitor the dish room to ensure the proper chemical concentration and sanitizer usage.
• Verify the calibration of scales on the production room floor in accordance with procedures.
• Assist in integrating good food handling procedures and HACCP requirements into production’s daily routine.
• Assist in keeping an up-to-date binder of labels of all food products used in the facility.
• Responsible for conducting label review to assure ingredients of our products are correct.
• Work with airline account managers to conduct monthly Chefs Table exercises.
• Review floor specs to ensure that they are accurate and being followed.
• Crosscheck recipes, yields and cost information to ensure they are accurately represented.
• Audit flight packing to ensure that proper loading ratios are followed.
• Provide feedback to appropriate departments.
• Conduct disciplinary write-ups as appropriate for failure to adhere to HACCP requirements.

Nonessential functions:

• Other duties as assigned.

EDUCATION: Bachelor’s Degree in food science or biology preferred. 

QUALIFICATIONS:

• 2-3 years of experience in the food industry.
• Food production knowledge. FSMA and GFSI scheme knowledge a plus.
• Must be computer literate.
• Prior experience with HACCP requirements
• Able to work flexible hours, weekends, and holidays.
• Must have good communication skills.

Intellectual/Social demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. 

Physical demands:

While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.

Work environment:

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud.

dnata’s Competencies Required to be Successful in the Job:

There are two aspects to working as effectively as we can: our people and our results. Our eight competencies are designed to help you focus on these aspects:

dnata Catering’s Core Values

At dnata Catering, our people and operations are guided by six global values that shape how we work every day:
• Safety – We put the well-being of our people and operations first, encouraging everyone to speak up for safety.
• Performance-Driven – We set ambitious goals and consistently strive to exceed them.
• Respect – We care for our people, our environment, and our brand, treating everyone with dignity.
• Service Excellence – We deliver reliable, high-quality service in every interaction.
• Delighting Customers – We create extraordinary experiences that go beyond expectations.
• Imagination – We embrace innovation and adapt to meet the needs of tomorrow.

What This Means for You
Joining dnata Catering means being part of a people-first culture that values respect, quality, and innovation. Our teams work together to deliver outstanding culinary experiences, solve problems proactively, and continuously improve to serve our airline customers worldwide.

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer, and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.