Food Safety & Quality Assurance Technician

Job Locations US-NY-Inwood
Quality Assurance & Compliance
Regular Full-Time


We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Food Safety & Quality Assurance Technician to join our Inwood team.


Key Responsibilities: As a Food Safety & Quality Assurance Technician at dnata catering, an innovative catering company, your role is vital in ensuring the highest standards of food safety and quality. You will be responsible for monitoring and implementing various food safety policies, procedures, and protocols to guarantee that all food products meet regulatory requirements and customer expectations. Your creative problem-solving skills will be put to use as you assess potential risks, conduct quality inspections, and develop strategies to enhance overall food safety practices. Your smart and analytical mindset will enable you to identify potential areas of improvement, implement corrective actions, and continuously enhance the quality assurance program. Additionally, your friendly demeanor will allow you to effectively collaborate and communicate with cross-functional teams, providing guidance and training on food safety practices. Overall, as a Food Safety & Quality Assurance Technician, you will play a crucial role in safeguarding the reputation and success of dnata catering by ensuring the delivery of safe, high-quality food to their valued customers.


dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

You Will


  • Conduct Operational Sanitation Operating Procedures daily.
  • Verify calibration of thermometers used in production and receiving in accordance with the HACCP plan.
  • Verify all HACCP documentation is completed by cooks, assembly clerks, and receiving clerks are done.
  • Record all production room and cooler temperatures on monitoring log.
  • Monitor the dish room to ensure the proper chemical concentration and sanitizer usage.
  • Verify the calibration of scales on the production room floor in accordance with procedures.
  • Assist in integrating good food handling procedures and HACCP requirements into production’s daily routine.
  • Assist in keeping an up-to-date binder of labels of all food products used in the facility.
  • Responsible for conducting label review to assure ingredients of our products are correct.
  • Work with airline account managers to conduct monthly Chefs Table exercises.
  • Review floor specs to ensure that they are accurate and being followed.
  • Crosscheck recipes, yields and cost information to ensure they are accurately represented.
  • Audit flight packing to ensure that proper loading ratios are followed.
  • Provide feedback to appropriate departments.
  • Conduct disciplinary write-ups as appropriate for failure to adhere to HACCP requirements.

Nonessential functions:

  • Other duties as assigned.


This position has a DOE Compensation with weekly pay of $25.00/hr, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training

You Have

EDUCATION: Bachelor’s Degree in food science or biology preferred. 



  • 2-3 years of experience in the food industry.
  • Food production knowledge. FSMA and GFSI scheme knowledge a plus.
  • Must be computer literate.
  • Prior experience with HACCP requirements
  • Able to work flexible hours, weekends, and holidays.
  • Must have good communication skills.


Intellectual/Social demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. 


Physical demands:

While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.


Work environment:

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud.


Diversity Matters

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer, and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.


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