We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Flight Administrator to join our JFK team.
Key Responsibilities as a Flight Administrator for dnata catering, your main responsibility is to oversee and manage the inflight catering operations. Your role involves coordinating with airline clients, and ensuring efficient delivery logistics. Your friendly and customer-oriented approach is essential in building strong relationships with clients and meeting their specific needs. Your creative problem-solving skills will help you handle any last-minute changes or special requests seamlessly. Your attention to detail and organizational abilities will be put to use in inventory management and maintaining quality control standards. Overall, as a flight administrator, your friendly demeanor and dedication to exceptional service will contribute to the success and satisfaction of both the airline clients and passengers.
dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
Accepting applications until: May 24th 2024
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
You Will:
External Relationships
Communication and Process
NONESSENTIAL FUNCTIONS:
This salary range and is influenced by the level of experience. When calculating the base pay, we take into account various factors such as location, qualifications, training, and experience as part of the overall compensation package.
Compensation $23.22
EDUCATION: High school diploma with six plus years of progressive customer service experience
QUALIFICATIONS:
Intellectual/Social demands:
Physical demands:
Work environment:
While performing the duties of this job, the employee is regularly exposed to extreme cold/heat (weather), heights and loud noise (earplugs must be worn while on the Ramp
dnata’s Competencies Required to be Successful in the Job:
There are two aspects to working as effectively as we can: our people and our results. Our eight competencies are designed to help you focus on these aspects:
Delivering: | Does what they say they will. And they balance the needs of our customers' needs with our business's needs. |
Drive | Always gets the job done. And still put the needs of our business first.
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Open to opportunity: | Adapts when plans change. Is open to new ideas. Makes suggestions that will help shape our culture. |
Business thinking: | Understand our business. Uses this understanding in their day-to-day work and plans for the future. |
Collaborate: | Look for solutions that work for themselves, their team, and the whole organization. |
Engaging others: | Acts in a way that gets others on board – and when things don’t go to plan, they deal with conflict in the right way. |
Provide direction: | Share plans with others. Tracks how each project is progressing. Gives constructive feedback during, and after, each project. |
Developing talent: | Self-aware. Always learning. Always developing. And always helping others to develop, too. |
Demonstrated Values to be Successful in the Position:
Employees at dnata are expected to live our Values of Safety and Security, performance-driven, Service Excellence, Delighting Customers, Imagination, and respect. To demonstrate these Values, we expect to observe the following from everyone:
We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer, and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.
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